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Markets work

The OFT actively investigates markets that do not appear to be meeting the needs of consumers and publishes the results. Some studies will be in response to super-complaints, a route for designated consumer bodies to bring complaints to the attention of the OFT.

Guidance

Market studies involve an analysis of a particular market, or practices across a range of goods and services, with the aim of identifying and addressing any aspects of market failure from competition issues to consumer detriment and the effect of government regulations.

Market studies
Current and completed market studies work

See Market studies: Guidance on the OFT approach June 2010 (pdf 586kb)

Current Market Studies

In this section, find a list of current market studies being conducted by the Office of Fair Trading.

Current market studies >>

Related work areas
Market investigation references (MIRs)

Under the Enterprise Act, we have the power to refer markets to the Competition Commission for further investigation where we have reasonable grounds for suspecting that any feature, or combination of features, of a market is preventing, restricting, or distorting competition.

Market investigation references >>

In this section...

Super-complaints

The Secretary of State for Business, Innovation and Skills can designate certain bodies which represent consumers to make super-complaints. Super-complaints can be made to the OFT by a designated consumer body when it thinks that a feature, or combination of features, of a market is, or appears to be, significantly harming the interests of consumers.

Super-complaints >>

Monitoring and enforcement of market remedies - register of orders and undertakings

The Register provides details of Orders made and undertakings currently in force under the market investigations of the Enterprise Act 2002, and the monopoly and mergers provisions of the Fair Trading Act 1973.

Register of Orders and Undertakings >>

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