A to Z list of information published under the Freedom of Information Act

The OFT is committed to proactively publishing information within the following categories:

• who we are and what we do
• what we spend and how we spend it
• what are our priorities and how are we doing
• how we make decisions
• our policies and procedures
• lists and registers
• the services we offer.

The list below contains documents and links to pages on the OFT website relating to the categories above.

If you cannot find the information you are looking for and want to request it, see the requesting information section.

[A] [B] [C] [D] [E] [F] [G] [H] [I] [L] [M] [O] [P] [R] [S] [W]

A

About the OFT (who we are and what we do)
Advice and resources (the services we offer)
Allowances - staff and OFT Board members - see annual report (what we spend and how we spend it)
Annual Plan (what are our priorities and how we are doing / our policies and procedures)
Annual Report and Resource Accounts (what we spend and how we spend it / what are our priorities and how are we doing)

B

Banks (personal current account work)
Board members' expenses
Board minutes (how we make decisions)
Board register of interests (lists and registers)
Board rules of procedure (our policies and procedures)
Business advice (the services we offer) 

C

CA98 public register (lists and registers / the services we offer)
Competition act - policy proposals and decisions (how we make decisions / our policies and procedures)
Competition case files (pdf 120 kb) (our policies and procedures)
Complaint procedures (our policies and procedures)
Consultations (how we make decisions / our policies and procedures)
Consumer advice (the services we offer)
Consumer credit licence fees (our policies and procedures / the services we offer)
Consumer credit public register (lists and registers / the services we offer)
Consumer Direct and the OFT (who we are and what we do)
Consumer Direct - partnership working (who we are and what we do)
Contact us (who we are and what we do)

D

Data protection policy (our policies and procedures)
Data storage policy (our policies and procedures)
Decisions (how we make decisions / our policies and procedures) 

E

EC Articles 84 and 85 public register (lists and registers / the services we offer)
Enforcement policy (our policies and procedures)
Environmental policy statement (pdf 54 kb) (our policies and procedures)
Estate agents public register (lists and registers / the services we offer) 

F

Financial audit reports - see annual report (what we spend and how we spend it)
Financial statements - see annual report (what we spend and how we spend it)

G

Gifts and Hospitality register (lists and registers)
Guidance on handling sensitive data (our policies and procedures) 

H

Health and safety policy (pdf 511 kb) (our policies and procedures)
How we apply the law to our work (how we make decisions)

I

Impact assessments (what are our priorities and how we are doing)
Information charter (our policies and procedures)
Internal financial regulations (what we spend and how we spend it) 

L

Legal powers (who we are and what we do)

M

Market investigation references (how we make decisions)
Market studies (how we make decisions)
Media (the services we offer)
Memorandum of understanding between the OFT and the Director of the Serious Fraud Office (pdf 117 kb) (our policies and procedures)
Memorandum of understanding between the OFT and the International and Financial Crime Unit, Crown Office, Scotland (pdf 102 kb) (our policies and procedures)
Merger fees (our policies and procedures / the services we offer)
Mergers - policy proposals and decisions (how we make decisions / our policies and procedures) 

O

OFT decisions (how we make decisions / our policies and procedures)
Organisation structure (who we are and what we do) 

P

Partnership working (who we are and what we do / our polices and procedures)
Perfomance review - external (what are our priorities and how we are doing)
Performance reviews - internal (what are our priorities and how we are doing)
Policies and procedures for recruiting and employing staff (our policies and procedures) 
Policy proposals and decisions - see annual report (how we make decisions)
Prioritisation principles (our policies and procedures)
Publications (our policies and procedures / the services we offer)
Published undertakings and court actions (lists and registers / the services we offer)

R

Records management handbook (pdf 98 kb) (our policies and procedures)
Register of orders and undertakings (how we make decisions / lists and registers / the services we offer)
Regulators' compliance code (pdf 115 kb) (our policies and procedures)
Restrictive trade practices 1956-2000 (52 kb) (our policies and procedures) 

S

SCS pay ranges (what we spend and how we spend it)
Service standards (what are our priorities and how we are doing)
Spending review (what we spend and how we spend it)
Statistics - see annual report (what are our priorities and how we are doing)
Strategic plans - see annual plan (what are our priorities and how are we doing) 

W 

What we do (who we are and what we do)

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