08457 22 44 99
Consumer Direct is a telephone and online consumer advice service, supported by the Office of Fair Trading. See the Consumer Direct website.
Director: David Fisher
Handles calls and written enquiries from consumers and businesses.
Director: David Fisher
Supervision of estate agents and none FSA authorised consumer credit lenders under the Money Laundering Regulations 2007. Design and implementation of OFT’s full supervisory regime.
Director: John Parker
Responsible for administering the Consumer Credit Act 2006. This includes all aspects of the licensing regime, casework and other initiatives to achieve compliance with the Act, to ensure consumers are not harmed. This also includes credit policy issues.
Senior Director: Ray Watson
Consumer credit lawyers working in relation to the work of the Consumer Credit area.
Director: Simon Brindley
Production of monthly and annual resource accounts, returns to HM Treasury, financial analysis and procurement policy and strategic delivery of contracts.
Director: Kate Ivers
Information Technology (IT) provides information systems and services that help OFT deliver its business objectives. Facilities Management (FM) provides facilities and workplace support services, including health and safety, business continuity and security.
Director: Mario Tsavellas
Supports the OFT’s strategic objective to develop the OFT as an organisation by building capability, capacity and the engagement of staff.
Director: Carmel Flatley
Runs high value procurement activities across the organisation. Develops local procurement policies and procedures. Also provides advice, training and support on national and EU level procurement legislation.
Head: Simon Brumfit
Back to: Organisational structure
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08457 22 44 99
