This section of the website highlights our current work on markets. It outlines some of the tools we use as part of our whole market approach to working, including enforcement and regulation, partnership working and consumer initiatives.
Consumer initiatives help develop consumer skills and raise awareness and understanding of important consumer issues.
The OFT regularly runs campaigns to raise business and consumer awareness on a variety of different issues.
Local authority schemes aim to give consumers a reliable way of finding trustworthy local businesses.
Scammers are becoming more sophisticated and aim to con us all. Find out how to beat them.
This part of the website groups together a selection of the OFT's ongoing investigations and projects.
The OFT has prepared a set of principles to apply when working with its partners
Consumer Concurrencies
Drivers of Compliance
The role of self-regulation in the OFT's consumer protection work
An introduction to some of the OFT's enforcement and regulatory tools.
An introduction to the OFT's work against cartels.
An introduction to the OFT's consumer credit licensing work.
An explanation of our consumer protection enforcement principles
An introduction to the OFT's legal powers.
An introduction to the OFT's mergers work.
An introduction to the different types of decisions made by the OFT.
An introduction to the investigation and prosecution of a number of criminal offences.
Find the latest information on the OFT's action in market-based areas.
Includes retail, internet, and estate agencies.
Includes essential, recreational, industrial and pharmaceutical goods.
Includes transport, utilities, energy, construction and the creative industries.
Includes financial services, medical services, professional services, and estate agencies.
We can achieve our objectives only through partnership with others, such as the Trading Standards Services, Financial Services Authority, and the consumer education Alliance.
The OFT has prepared a set of principles to apply when working with its partners
We are leading a strategic approach to consumer education to give consumers the skills and knowledge to function confidently, effectively and responsibly when buying good and services.
The OFT works with its international counterparts to promote a consistent approach to tackling anti-competitive practices and protecting consumers' interests.
Details of how the OFT and the Department of Health Cooperation and Competition Panel work together.
Details of how the OFT and the Financial Services Authority work together.
Details of how the OFT and Trading Standards Services are working together to benefit consumers and businesses
